Software & Systems Consultancy

Excellence Through Innovation.

Professional Consulting, Systems Integration, Bespoke Solutions. Commitment to research and development and rigorous attention to quality.

Our Services Contact The Team

Over 20 years ISO 27001 certified

Our Clients

Trusted By Household Names.

From telecoms and logistics to national institutions, organisations whose systems cannot fail trust Zentive to build and support them.

What We Do

Our Services.

For two decades we have built and run software for UK telecoms operators and national institutions, from Vodafone and Virgin Media to the RNLI.

View All Services
Why Zentive

Engineering You Can Build On.

Premium, engineering-credible software from a team that has spent two decades at the sharp end of UK telecoms.

  • Two Decades In Telecoms.

    Twenty years building the software UK network operators and resellers run on – switching, provisioning, billing. We know the domain, the regulators and the edge cases.

  • Engineering-Led, End To End.

    Architects, analysts, testers and developers under one roof, shipping production-grade systems, not prototypes. The code we deliver is built to be maintained.

  • Built For Systems That Can't Fail.

    When software underpins critical services, 'mostly working' isn't enough. We design for reliability, security and round-the-clock operation from day one.

  • A Partner, Not A Supplier.

    We invest in understanding your business and stay for the long term. Most of our work comes from clients who chose to come back.

Flagship Solution

SureSwitch: One Touch Switch, Solved.

The One Touch Switch industry process is a significant technical challenge for network operators and telecoms resellers alike.

SureSwitch is our standalone, TOTSCo-ready solution. It integrates with any CRM to make compliance straightforward, whatever your size.

Learn More
Your CRM SureSwitch TOTSCo Hub

Your CRM

Your existing CRM or billing system, unchanged. SureSwitch connects through the matching webhook, the Switching API or the portal.

SureSwitch

Sends, receives and records every switching message in both directions, and keeps pace with the specification so you never have to.

TOTSCo Hub

The industry hub every residential provider must connect to, run by The One Touch Switching Company.

See how a switch works
SureSwitch

Switching For Business, Answered.

The industry is bringing switching reform to business customers, with its own hub, many services per switch and working-day response deadlines.

SureSwitch is ready ahead of go-live: gaining and losing, every deadline tracked, and reporting you can put in front of Ofcom, in the portal or through the Switching API.

Learn More
SWITCH ORDER 3 services · 1 customer MATCH ORDER UPDATE TRIGGER Broadband Telephone line Number range Act per service or on the whole order. Cancelled services can be re-ordered.
Selected Work

Proven In The Field.

Real outcomes for organisations that cannot afford to get it wrong, from national telecoms to life-saving services.

View all case studies
Accredited & Certified

Security, Independently Verified.

Our information security management is externally audited and certified – the assurance that matters when you trust us with critical systems.

  • ISO/IEC 27001 certified ISO/IEC 27001 Information security management, independently UKAS accredited.
  • Cyber Essentials certified Cyber Essentials UK government-backed cyber security certification.
Insights

News & Perspectives.

Press coverage, industry perspectives and announcements from the team behind Zentive.

View all insights
Why Zentive

A Trusted Technical Partner.

For over 20 years we have been the partner that large, demanding organisations turn to when software has to work – securely, reliably, and at scale.

  • 20+ Years Of Innovation
  • ISO 27001 Certified & UKAS Accredited
  • 24/7/365 Support On Critical Systems
  • 6 Specialist Services
Get In Touch

For More Information Book A Consultation.