Create integrations, streamline processes, and make One Touch Switch work for you.
SureSwitch doesn’t store customer data, instead using webhooks to pull data from provider systems for real-time matching.
This guide explains how to configure match providers and event publishers, including necessary fields like URL endpoints, authentication details, and the structure of request and response bodies.
Version 0.20. – 13/12/2024
The SureSwitch API allows you to seamlessly integrate every apect of OTS into your existing customer journey. The API follows RESTful principles, using JSON payloads. Key processes include matching customer details, placing switch orders, updating or cancelling switches, and triggering the cessation of services by the losing provider after a successful switch. It also offers endpoints for retrieving provider lists, switch details, and searching switches by various criteria.
Version 0.6. – 06/09/2024
Splynx customers can take advantage of our out-of-the-box integration for SureSwitch, making it easier than ever to be OTS compliant. By simply entering your Splynx credentials into the SureSwitch Portal, you can be OTS compliant in a few clicks.
Version 0.6. – 05/09/2024
All aspects of OTS can be easily managed using the SureSwitch Portal either as a standalone solution or in conjunction with API integration.
Version 0.9. – 13/12/2024
Zentive provides bespoke integrations for customers looking to embed OTS into their existing systems. Get in touch to find out how we can make OTS work to your requirements.
Zentive offers a portfolio of professional services designed to accelerate customer’s digital journey. For over 20 years Zentive has been at the forefront of technical innovation as a trusted partner to the world’s most innovative organisations.
